Before You Buy
HelpLine®
Medical Alert Systems
© Copyright 2011 Home Support Services LLC 110A Tandberg Trail Windham, ME 04062 All rights reserved.
Order Online or Toll Free at (888) 892-1454
Be an informed buyer...comparison shop before you order your medical alert system
Purchasing a medical alert system is done for a specific reason. It is intended for use during emergency situations. It should be dependable, easy to use and reasonably priced. When you review the services offered by other companies, consider the following:
Ask
what is their total cost?..................................................................................
do they have opportunities for you to earn free months?............................
do they have a money back guarantee?......................................................
do they offer free customer support?............................................................
what happens if the equipment fails?............................................................
are there any programming, setup or other fees?.......................................
are their systems UL certified?......................................................................
is the monitoring center UL certified?...........................................................
may you discontinue service at any time?....................................................
is the equipment capable of "line capture"?................................................
what type of training do the operators receive?...........................................
does the equipment have battery backup?..................................................
what is the range of their system?.................................................................
what is their response time is?......................................................................
how long has the monitoring center been in operation?.............................
do they offer free shipping?...........................................................................
is there an additional charge for a second user in the home?...................
Compared to our HelpLine® Medical Alert System
yes, earn a free month for everyone you refer who signs up
yes, up to 30 days, no questions asked
yes, always
replaced at no charge (except due to loss or abuse)
no, never
yes, per UL Standard 1637
yes
yes, for any reason, no questions asked
yes, of any device plugged into it
Security Industry Association (SIA)
yes, rated for up to 30 hours
up to 400 feet (depending on environmental conditions)
average response time is 45 seconds from time of activation
since 1992
yes, for UPS Ground shipping
no, but, an additional transmitter will be needed
We are confident that once you compare, you will find that we should be your provider of choice.
